Thank You For Your Purchase

We really appreciate you supporting our small business and purchasing our tallow cream.

We completely understand that our product is not for everyone. If you are at all dissatisfied with our product or noticed any issues with your order, we offer a full refund, no questions asked. Before leaving a bad review, please reach out to us so that we can make it right with our exceptional customer service.

If you ordered on Amazon, there are often occurrences that can happen on their end that are completely out of our control (see more below). If anything seems off about your product, please contact us at

Your Questions Answered

What should I do if my tallow has melted?

Due to the nature of tallow and the fact that we do not add any artificial preservatives to our product, it is possible that your tallow cream can melt in the hotter summer months. Rest assured, this does not affect the efficacy of your product. In most cases, once placed in a cooler environment it will harden again. if this happens, the product may take more of the consistency of a balm. In some rare cases the tallow and almond oil can become separated. If you are in any way dissatisfied due to an issue with your product melting, reach out to us at, and we will make things right.

Where can I apply my tallow cream

Your tallow cream is versatile and suitable for use all over the body, including the face, lips, cracked heals, etc.

What is the shelf life of your Tallow cream?

Our Tallow cream remains the most fresh when used up to the "best by" date marked on the bottom of the product and box. Every ingredient in our Tallow Cream has excellent shelf stability. The natural essential oils in scented products contribute to its prolonged freshness beyond the stated date. We refrain from using harmful preservatives or chemicals. Just ensure the jar is sealed tightly and stored away from heat. For extended storage, refrigerate any unused jars, guaranteeing their freshness for years to come.

Why does your Tallow cream vary in color, consistency, and scent?

Our Tallow Cream is authentically natural, not artificially standardized, which contributes to its exceptional performance. It is sourced directly from nature, so each batch may exhibit variations in color, texture, and fragrance without compromising its efficacy. These subtle changes are often present in natural products due to various factors like seasonal changes and production methods. The primary ingredients, including tallow and sweet almond oil can fluctuate based on factors like animal variations and environmental conditions. Since our tallow cream is handcrafted rather than mass-produced, it may vary in solidity depending on temperature fluctuations. If melted, it will regain firmness upon cooling without losing its effectiveness. Note that our Unscented variant may have a slightly firmer texture due to the absence of essential oils.

What if I don't like the smell of my product?

We steer clear of synthetic fragrances derived from chemicals, unlike many skincare brands, which use them to mask natural scents. These chemical fragrances can have harmful effects, including being estrogenic and toxic. Our Unscented product is devoid of essential oils and may carry the natural scent of tallow. Individuals with a keen sense of smell or those accustomed to pervasive chemical fragrances might detect the natural scent of tallow. This is a typical occurrence, affirming the completely natural, chemical-free nature of our products. With time, most customers adjust to the scent or view it as a minor trade-off for the remarkable benefits. Using your Tallow Cream at night may allow the scent to dissipate by morning, catering to personal preferences.

Many customers that do not prefer the unscented, find our scented versions to be a great alternative.

If you are dissatisfied with the scent of your scented or unscented tallow, we are happy to work with you to make things right, just reach out at

What if I get a reaction to the tallow cream?

Adverse reactions to our Tallow cream are uncommon, but if you experience one, it's important to note that our products are entirely natural and free from any chemicals. Even our essential oils are USDA organic and of the highest purity, without any additives or contaminants. If you encounter a severe reaction, discontinue use and reach out to us. If you suspect sensitivity to any essential oils, consider trying our Unscented option. Whether your skin reacts to tallow or other oils in the product, it could indicate a detoxification process, where toxins accumulated in the skin are released. Some customers may initially experience temporary breakouts or dryness, but many find that their skin improves significantly once this detoxification phase is complete. This can take a few days to a few weeks.

Why does my skin feel greasy after applying

Our Tallow cream is generally quickly absorbed into the skin, leaving no greasy residue behind. It nourishes the skin and promotes rapid softening upon application. If excess cream remains, it indicates you may be applying too much. Remember, a small amount goes a long way.

Ordering on vs. Amazon

Many customers ask if it helps our small business more for them to order on our website vs. Amazon. Generally, we would prefer customers to order through our website as it allows us to give customers the best experience with our product.

There are many factors that are out of our control when you order on Amazon. One of the main issue can stem from Amazon shipping our product in bubble mailers instead of boxes. We have no control over this and it can sometimes lead to products getting damaged and even shattered at times no matter how much bubble wrap we use. We always ship our tallow creams in boxes to avoid this from happening completely.

We also store our products in climate controlled environments as well. While Amazon has climate control in parts of their warehouse, often the areas where products are stored are not climate controlled, which can lead to changes in texture of your product depending on your local climate.

Unfortunately, these issues often lead customers to leave negative reviews on Amazon due to issues that are out of our control, even though we would be happy to make things right.

Whether you choose to order on our website or on Amazon, we really appreciate you and your support of our small business and will always guarantee the best customer service that you can imagine. If something does not seem right to you or you are dissatisfied in any way, please reach out to us at and allow us to make things right for you.